Privacy Policy

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Introduction

This Privacy Statement applies to all personal data that Dockmarks Signs B.V., hereinafter referred to as “We”, processes for the purposes set out below. “Personal data” means: all information that can be used to identify someone as an individual. This Privacy Statement describes how we process and protect personal data.

We take privacy seriously and, as data controller, will take appropriate technical and organizational measures to protect personal data against loss or any other form of unlawful processing. Only authorized personnel of our own or service providers engaged by us have access to personal data.

We only make personal data and information available to third parties who either act in accordance with their respective legal obligations or have committed themselves in writing to process the personal data in accordance with this Privacy Statement and the applicable privacy regulations.

By providing us with personal data, this Privacy Statement is hereby acknowledged that this Privacy Statement has been read and understood and consent is given to us to process the personal data in the manner described herein. It is not mandatory to provide us with personal data, but this may mean that we are unable to provide our services.

For what purposes do we process personal data?

We collect, process and store personal data for the following purposes:

• delivery products,
• advisory services
• other services
• relationship management (including newsletters, marketing communications)
• providing information to third parties on the basis of legal obligations

What legal basis do we use for processing personal data?

The legal basis for our processing of personal data for the above purposes is the consent provided or our legal obligation, or a combination of these. The right exists to withdraw the consent granted at any time. The withdrawal of consent does not affect the lawfulness of the processing prior to that withdrawal.

What personal data do we process — and how?

When we are approached for advice or an assignment is given to us, we include the (personal) data provided in our database (s) with (potential) clients, in order to manage them and to be able to contact them.

We process the personal contact details provided directly to us, other information provided as part of the service (including personal data) and correspondence with us about the order.

How long do we keep personal data?

We keep personal data for as long as necessary to carry out and complete the assignment and (i) for as long as we are legally required to keep it and (ii) as reasonably necessary to protect our legal interests. After the expiry of this period, we delete personal data from our systems.

When do we provide personal data to third parties?

We will not provide personal data to third parties for direct marketing purposes (for example, to send advertisements).

However, we can provide personal data to third parties if this is necessary for the adequate provision of the agreed services and to our bank, insurer, accountant and (or) professional advisors.

We can also provide (personal) data to third parties if we are obliged to do so on the basis of legal provisions, if we are forced to do so as a result of a lawsuit or if we otherwise consider it necessary to protect our own rights.

If we provide personal data to third parties, we strive to ensure that these third parties will process the personal data in accordance with this Privacy Statement and otherwise ensure the confidentiality, integrity and availability of the personal data.

We may transfer personal data to parties outside the EEA

If and insofar as personal data is transferred to clients or other third parties located in countries outside the European Economic Area (the EU plus Norway, Liechtenstein and Iceland), such transfer will only take place if that country guarantees an appropriate level of security.

How is it possible to view (personal) data and how can it be adjusted?

Personal data (the processing of) can be viewed and corrected. Anyone can contact us freely and at reasonable intervals with a request to inform us of the extent to which personal data is being processed. In that regard, to protect privacy, we will first need to properly establish the identity of the applicant. In principle, we will inform you in writing within one month whether and, if so, how we process the personal data. We may then be asked to correct, supplement, delete or block this data if it is factually incorrect, incomplete or irrelevant for the purpose or purposes of the processing, or otherwise processed in violation of a legal requirement. Within one month of receiving the request, we will inform you in writing whether or how much we are complying with the request. A refusal shall state the reasons. A decision to improve, supplement, remove or block will be made as soon as possible.

When personal data is deleted, we will only keep an anonymized archival copy of the data. If the personal data was also accessible to clients or other third parties, we are not able to remove the data from their systems. In that case, those third parties will have to be asked to delete the data themselves.

This Privacy Statement is subject to change!

This Privacy Statement is subject to change. These changes will then be announced.

Questions or complaints about the processing of personal data

If you have any questions or complaints about this Privacy Policy, an email can be sent to info@dockmarks.nl.

We request that anyone who believes that we are acting in violation of applicable laws and regulations regarding the protection of personal data in the performance of our work to let us know via the email address above. We will respond to this within a reasonable period of time and, in principle, within one month.

It is also possible to file a complaint about our conduct with the Data Protection Authority, P.O. Box 93374, 2509 AJ The Hague.